Privacy Policy

Introduction
We ("we," "us," "our") take the protection of our users' ("users" or "you") data on our website and/or mobile app (the "website" or "mobile app") very seriously and are committed to safeguarding the information you provide in connection with the use of our website and/or mobile app (collectively: "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable laws.
This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "services") when you access the services via your devices.
Please read this privacy policy carefully to ensure you fully understand our practices regarding your data before using our services. If you have read, fully understand, and do not agree with our practices, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your acceptance of this privacy policy and any amendments to it.
In this privacy policy, you will learn:

How we collect data
What data we collect
Why we collect this data
To whom we disclose the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors
Updates or changes to the privacy policy

What Data Do We Collect?
Here is an overview of the types of data we may collect:

Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow us to identify the individual from whom it was collected. Non-personal data mainly includes technical and aggregated usage information that we collect.
Individually identifiable information, meaning any information that can identify you or could reasonably be used to identify you ("personal data"). The personal data we collect through our services may include requested information such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, we treat the combined data as personal data.

How Do We Collect Data?
Below are the main methods we use to collect data:

We collect data through your use of our services. When you visit and use our digital assets, we may collect, record, and store information regarding usage, sessions, and related details.
We collect data that you provide to us directly, for instance, when you contact us through any communication channel (e.g., an email with a comment or feedback).
As described below, we may also collect data from third-party sources.
We collect data that you provide when signing in to our services via a third-party provider such as Facebook or Google.

Why Do We Collect This Data?
We may use your data for the following purposes:

To provide and operate our services;
To develop, customize, and improve our services;
To respond to your feedback, requests, and inquiries and to provide support;
To analyze patterns of demand and usage;
For other internal, statistical, and research purposes;
To enhance our data security and fraud prevention capabilities;
To investigate violations and enforce our policies, terms, and conditions, as well as to comply with applicable law, regulations, or governmental orders;
To send you updates, news, promotional materials, and other information related to our services. You may choose to opt out of receiving promotional emails by clicking the unsubscribe link in these emails.

With Whom Do We Share This Data?
We may share your data with our service providers to operate our services (e.g., storage of data via third-party hosting services, provision of technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or act against illegal activities or other misconduct; (ii) to defend our legal rights; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control in our company or one of our affiliates (via a merger, acquisition, or purchase of essentially all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party providers (e.g., cloud service providers) where reasonably necessary for business purposes; (vi) to collaborate with third-party providers to improve your user experience. For clarity, we may freely transfer or share non-personal data with third parties at our discretion.

Cookies and Similar Technologies
When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("tracking technologies"). These tracking technologies may allow third parties to collect your data automatically to enhance your browsing experience on our digital assets, optimize performance, and ensure a tailored user experience, as well as for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

Without your consent, we will not share your email address or other personal information with advertising companies or networks.

Where Do We Store the Data?

Non-Personal Data
Please note that our companies and trusted partners and service providers are located worldwide. We store and process all non-personal data we collect in various jurisdictions for the purposes explained in this privacy policy.

Personal Data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as required for the proper provision of our services and/or as legally necessary (as further explained below).

How Long Do We Retain the Data?
Please note that we retain collected data for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may rectify, supplement, or delete inaccurate or incomplete data at any time at our discretion.

How Do We Protect the Data?
Our digital assets' hosting provider provides us with the online platform that allows us to offer our services to you. Your data may be stored through our hosting provider's data storage, databases, and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council (a collaboration of brands like Visa, MasterCard, American Express, and Discover). PCI-DSS requirements help ensure the secure handling of credit card information (including physical, electronic, and procedural safeguards) by our store and service providers.

Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, post, or otherwise share with us or others.
We ask you to set strong passwords and, wherever possible, avoid transmitting sensitive information to us or others if its disclosure could, in your opinion, significantly harm you. Since email and instant messaging are not considered secure forms of communication, we also ask that you do not share any confidential information via these communication channels.

How Do We Handle Minors?
The services are not intended for users who have not reached the age of majority. We will not knowingly collect data from children. If you are a minor, you should not download or use the services and should not provide us with any information.

Rights Under the California Consumer Privacy Act (CCPA)
If you use the services as a California resident, you may have the right under the CCPA to request access to and deletion of your data.

To exercise your right to access and delete your data, please see below for how to contact us.

We do not sell users' personal data for CCPA purposes.

Updates or Changes to the Privacy Policy
We may revise this privacy policy at our discretion from time to time, and the version published on the website is always current (see "Effective Date"). Please review this privacy policy regularly for any changes. For significant changes, we will post a notice on our website. By continuing to use the services after receiving notice of changes, you confirm and agree to the changes in the privacy policy and agree to be bound by its updated terms.

Contact
If you have general questions about the services or the data we collect and how we use it, please contact us at:

Magdalena Hertrich
Goethestraße 8, 95213 Münchberg
info@mansorahatelier.de